Customer Support

Our staff and students are committed to producing the highest quality products, from the best materials. We are here to help you with your needs and to provide an exceptional customer experience. If there are questions about our products or our processes, please contact us at your convenience and we will assist you.

1- 800-347-3892 toll free or 859-985-3220

student_crafts@berea.edu

 

1 Visiting Berea College Crafts
1.1 Where is Berea College Crafts located?

Berea College Crafts is located in the Mueller Student Crafts Building, 100 Dixie Court, on the campus of Berea College in Berea, Kentucky.https://www.berea.edu/campus-map/files/2015/09/Campus-Map-20150908-web2.jpg

1.2 Can I tour Berea College Crafts?

Yes!

Berea College students will provide a campus tour and/or a Crafts tour. Please contact the Berea College Visitor Center and Shoppe to schedule a tour. 859-985-3197

1.3 Do you have retail hours?

Yes and No. Berea College Crafts is an online store. But if you are in Berea you can purchase our products at one of our retail outlets: Log House Crafts Gallery or the Berea College Visitor Center & Shoppe.

1.4 Will students be working during my tour?

Yes, depending on their class schedules. Each student at Berea College works a minimum of 10 hours per week, interspersed throughout their class scheduled. We can't guarantee who will be here during your tour, but there are generally students working each hour between 8:00 am and 5:00 pm, Monday through Friday.  Our studios are generally closed for lunch between 12:00pm and 1:00pm.

2 Custom Furniture and Other Custom Items
2.1 Do you design and build custom furniture and other craft items?

Yes we do, routinely, and it is something our staff and students love to do. Custom work is very personal and we want to make sure we understand your needs. We ask that you call us at 1-800-347-3892 and talk with us about the design. We will then be able to give you an cost estimate and an expected time of completion.

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