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Shipping & Returns
- In-stock items usually ship in 24 to 48 hours.
- Be sure to include your daytime phone number when ordering.
- All UPS shipments require a street address. UPS will not deliver to a P.O Box.
- Regular and express shipping rates are available through UPS and the USPS at time of checkout.
- Our standard Ground Shipping Rates are for shipments within the continental 48 states and Canada.
- Delivery to Alaska or Hawaii can only be shipped via Second Day or Next Day air rates.
- All international orders are shipped via UPS Worldwide, please call for quote.
- For any questions, please don't hesitate to contact us at 1-800-347-3892, 10 am. to 5 pm. Eastern Standard time, Monday through Friday.
- Upon arrival of your shipment, please open all packages and inspect the contents of your parcel for damage or order mistakes. Please contact us immediately if there is a problem with your order- 10:00 am to 5:00 pm Monday through Friday. 1-800-347-3892
- Do not dispose of any packing materials or the shipping container until you are certain your order is complete and all items are in good shape. If any item is damaged, keep your packaging- UPS generally requires the purchaser to provide proof of damage to the package during shipping.
- Incorrectly ordered items MUST be returned unused and in resalable condition within 30 days of purchase for a complete exchange, credit or refund.
- To ensure proper credit please include a copy of your invoice.
- UPS, FedEx, or USPS are recommended for return shipment.
- Shipping and handling charges are not refundable.
- There is a $10.00 re-boxing and restocking fee on large items, such as Skittles Game and Stand, benches, etc.